Returns & Exchanges
At MINIMARU, we want you to love your home essentials; if you are not completely satisfied, you can return eligible items within 30 days of delivery. All returned products must be in their original, unused condition and include all authentic packaging to qualify for a refund.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
Prepare Your Package
Securely pack the items in their original boxes, ensuring all protective materials are included to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects and approves the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing